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Terminal is a Microsoft Certified Gold Partner, Datto Elite Partner, Cisco-Certified Small Business Specialist, OpenDNS, and Monnit partner, and an authorized warranty repair center for HP, Lenovo, and Brother.

Direct access to the highest levels of support at all our partners means preferred hardware pricing and faster, better resolutions for IT issues.

Boston IT Services
Flat-Rate Support



Microsof Gold Certifiation

Proactive and Emergency Support

Terminal's managed services plan provides small businesses with all-inclusive support for a low monthly flat-rate price – featuring emergency service, cellular monitoring, security, cloud backups, helpdesk, on-site support, custom reports, and warranty repair.

Need a network overhaul? Our certified engineers design, install, and upgrade computer network infrastructure running HP servers with Microsoft Windows.

Flat-Rate Pricing

Support contracts have monthly fixed-rate prices, resulting in predictable IT costs. Troubleshooting is completed at no additional charge. That motivates our certified staff to provide efficient, stable networks with proactive support like monitoring, backups, and critical patches. We also offer competitive equipment pricing and free warranty repairs.

Cellular Monitoring Solution

Terminal is an innovative leader in remote and on-site IT services. We offer features not available elsewhere. Our custom developed cellular monitor solution enables fast remote support, even when the Internet connection or UPS power backup fails. Our engineers fix issues identified by our 24/7 Network Operations Center, at your office if necessary.


Terminal's Managed Services (MSPLUS+) Features

Network Services

  • Redundant Backups
  • 24/7 Monitoring
  • Cellular Monitoring
  • IoT Sensor Monitors
  • Hosted Email
  • Hosted Applications


  • Network Audit
  • Patch Management
  • Premium Antivirus
  • Cryptolocker Blocking
  • HIPAA Compliance
  • Massachusetts Privacy Law Compliance
  • PCI Compliance

Emergency Services

  • Expert Troubleshooting
  • Disaster Recovery
  • Remote Support
  • On-Site Support
  • End User Helpdesk
  • Warranty Repair


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