Our Story


IT Solutions

Terminal offers MSPLUS+, a comprehensive IT support plan for businesses, featuring a cominbation of proactive, best-in-class monitoring and threat protection technologies designed in-house by certified engineers.

A flat-rate pricing structure eliminates costly capital expenditures for servers and networks.

Contact Us to learn more.

History

Our business has operated continuously since 1985. We originally served Metro Boston as Terminal Exchange Systems, providing Digital VT100 terminals to academic institutions like Boston University.

Today, Terminal is proud to offer your business complete IT coverage by serving as a fully certified service and support center, including warranty repair.

Terminal is a Microsoft Certified Gold Partner, Datto Elite Partner, and certified Cisco-Certified Small Business Specialist.

Our Mission

Terminal is committed to solving all IT Support and Security issues and reducing costs for our clients.

To this end, Terminal employs and trains the top IT experts, and is a one-stop shop supporting best practices in the entire IT project lifecycle — and retaining clients through personal service and the continuous evolution of IT technologies.

Innovative

Terminal’s engineers have a passion for integrating new technologies like IoT sensor monitoring and threat blocking that prevents ransomware from calling home. Our unique cellular monitoring solution enables remote support even when Internet access is down.

Proactive

Flat-rate pricing encourages Terminal to prevent problems from developing, using proactive, preventative maintenance – monitoring, patching, anti-virus, DNS threat protection, and backups that can be run in the cloud to quickly restore services.

Responsive

Terminal has 30 years of experience servicing clients and taking responsibility for their IT support needs. Long term relationships with customers encourage one-on-one personalized attention. Our ticket system and on-demand reports keep customers informed.

 

 

Service Excellence

Terminal President G.P. and Lietenant Governer Timothy Murray

Lt. Governor Timothy P. Murray and Terminal president GP Ganapathi announced WI-FI service for MBTA commuter boats. Terminal was chosen as the primary contractor to fulfill the needs of the MTBA.

Client Testimonials

  • They performed a comprehensive evaluation of our infrastructure and presented us with a viable solution to ensure we would have up to date equipment. We have had a great working relationship for almost 8 years and they have greatly exceeded our expectations
    Jeff Cushing, Chief Financial Officer | The Niles Company
  • Thank you for all the great work you did over the past couple years. It would not have been possible to solve many of the problems we faced and projects we completed without your knowledge, skill, and quick thinking..
    Charlie Nims, Systems Administrator | DentaQuest, Inc. Boston, MA.
  • Terminal has been an extremely valuable partner over many years. Their availability and responsiveness allows us to focus on our business because we know our networking is safe in their hands.”
    Karen de Vos, Director | Truck Courier, Inc.