Blog: Printers

11 May 2012

Laser Printer Color Drum Drive Assemblies

Joe Churma - Hardware Technician

A customer brought in an HP Color LaserJet 5550 printer to Terminal to be repaired.  It had been in an environment that had concrete dust in the air and was making a hideous grinding noise.

... Read More

13 Jan 2012

Simple Fix for a HP LaserJet 3300

Kris Hewes - Hardware Technician

This week I want to write a quick blog about a nice quick fix I came across when repairing a printer. The printer was a HP LaserJet 3300 that was having trouble printing.

When it was powe ... Read More

18 Nov 2011

Call the Pros for Printer Repair!

Kristen Hewes - Hardware Technician

This week’s blog is more of a plea: before you get in too deep, call a professional.This week I have dealt with some problems that have been made worse by people doing things they t ... Read More

11 Nov 2011

Printer Cables and Connections

Kristen Hewes - Hardware Technician

This week I worked on a printer that was not printing black.  This is a simple fix - just swap out the defective print head for a new one.

After this was completed, I put t ... Read More

11 Oct 2011

Laser Printer Form Jams

Joe Churma - Hardware Technician

Laser printer manufacturers recommend procedures to determine which tray to use on your printer for printing with certain types of forms.  All cassette trays can use standard 16lb to 28lb form ... Read More

7 Oct 2011

Transporting printers

Kristen Hewes - Hardware Technician

This week I want to talk about lifting printers.  We get a lot of printers through the door, and I want to make sure that if you decide to move one, you do not hurt yourself.  Here a ... Read More

27 Sep 2011

Printing Monochrome on Color Laser Printers

Joe Churma - Hardware Technician

I have run into many customers who mostly print black and white on color laser printers. This is a very expensive way to use a color laser printer.  This is because there are consumable units ... Read More

4 Aug 2011

What is a PDF Printer?

Dennis Foote - Systems Engineer

What is a PDF printer?

PDF stands for Portable Document File.  This, by far, is the easiest way to transport, print, email, and post documents across all computer, cell phone and web ... Read More

24 May 2011

Proactive Printer Maintenance

Joe Churma - Hardware Technician

The best way to be proactive with your printers (and plotters) is to pay attention to when you need maintenance kits or parts.  You should periodically, say once a month, run a configuration a ... Read More

16 May 2011

Clearing Jams From Laser Printers

Joe Churma - Hardware Technician

Laser printer paper jams will occur!  Even if the correct paper is loaded properly, you will occasionally still have paper jams in laser printers because it is their nature. Standard pape ... Read More

12 Apr 2011

Dennis Foote - Systems Engineer

Joe Churma - Hardware Technician

Recently, I was at a customer's site working on a multi-function color laser printer.  Its image drum unit life had dropped to zero percent, which stops the printer from running. The ... Read More

1 Apr 2011

Troubleshooting Network Printers

Joe Churma - Hardware Technician

I replaced a tray #2 paper pickup assembly in a laser jet network printer at a customer’s site. This required splitting the printer in two. After completing the replacement, the diagnostics r ... Read More

25 Feb 2011

Printer Jam Troubleshooting Basics

Kristen Hewes - Hardware Technician

This week, I had a printer-fax machine that was jamming under the drum; the paper was getting just past the sensor arm at the bottom and then stopping dead.

After a little digging on ... Read More

18 Feb 2011

Avoid Refilled Toner Cartridges!

Kristen Hewes - Hardware Techician

This week, I came across a printer from a client that had a paper jam.  As they left, they told me that they had a problem with a black toner cartridge and asked me to clean the printer t ... Read More

18 Feb 2011

Best Bet for a New Business Printer

Joe Churma - Printer Technician

Use $1,200.00 as a benchmark cost for a good business printer. Printers that are priced $1,200.00 or more will give you your best bet for high production printing in a business environment! Printer ... Read More

28 Jan 2011

Printhead Repair

Kristen Hewes - Hardware Technician

This week I have been seeing a lot of printers with printhead problems, which requires replacing the printhead unit.

This can take awhile depending on the printer, but don& ... Read More

28 Jan 2011

The Importance of Maintenance Kits

Joe Churma - Printer Technician

It is important to install maintenance kits in LaserJet Printers, when the message shows up on the printers’ operator panels.  I have worked with customers over the years that decide to ... Read More

21 Jan 2011

Researching Printer Issues!

Kristen Hewes - Hardware Technician

This week I had some hands-on-time with a printer. The printer was having some issues that I was tasked with solving. The system was crashing on startup, or shutting itself off after a few minutes. ... Read More

14 Jan 2011

Tips for Buying Multi-Function Printers

Joe Churma - Printer Technician

Having a Multi-Function Printer (MFP) or All-In-One Printer is much different than owning a Laser Printer, Fax Machine, Copier, and Scanner. I have seen many companies decide to purchase a MFP that ... Read More

7 Jan 2011

Factory Versus Remanufactured Toner Cartridges

Joe Churma – Printer Technician

Remanufactured toner cartridges, which are less expensive than Laser Printer Company manufactured (or factory) toner cartridges, are for the most part only drilled and filled. A drilled and filled ... Read More

9 Dec 2010

Intermittent Paper Jams in HP Printers!

Joe Churma - Printer Technician

A couple weeks back I worked on a HP LJ printer in the Terminal shop that was getting very intermittent Fuser area jams. The printer Event Log showed the jam errors that the printer was having ... Read More